Policies & Procedures
Other Documents Relevant To Your Therapy
Before your first appointment, please fax (858) 746-4113 or email Info@SanDiegoCenterForSpeechTherapy.com us a copy of any prior Speech/Language, OT, PT, Psychological, dental/orthodontic evaluations or reports (including IEPs or any other pertinent reports) that your have had. This will be important for us to receive before we begin our speech/language, myofunctional, OT, or academic evaluation or therapy.
Office Locations
We have two offices, one in Carmel Valley and one in La Mesa.
Carmel Valley Office
Our address in Carmel Valley is: 12625 High Bluff Drive Suite #105, SD 92130, located in the beautiful Hacienda Del Mar Building. Directions are on the website. When you enter our Suite #105, you can check in with the receptionist. If the receptionist is not in, your therapist will come out to the waiting room to greet you at the time scheduled for your session. For future appointments, you can also park around the back of the building (drive around the left side of the building when you enter), which will bring you directly to the courtyard level. Bathrooms are located on the same floor as our suite (courtyard level). The High Bluff Cafe is also located on our level, around the back of the building. If you have any children with you, please have them wait in our waiting room, as the Hacienda Building likes to maintain its quiet and serene environment and does not allow children to run around the courtyard. We thank you for your understanding of this preference from the building managers.
La Mesa Office
Our address in La Mesa is: 7339 El Cajon Blvd Suite D, La Mesa, 91942, located in the La Mesa Medical Plaza. This is our satellite office that focuses on Myofunctional Therapy. When you enter the office, please wait in the waiting room and your therapist will come to get you at the start of your appointment time.
Payment
Payment for all sessions is expected via your credit card that will be kept securely on file. For convenience, your credit card will automatically be charged by our office after the session or the next business day.
Payment Questions
If you have any questions about payments/finances, please contact Kristine Tran, our Office Manager, at (858) 488-4810 or email Info@SanDiegoCenterForSpeechTherapy.com. Please do not discuss any payment questions with the therapist, as our therapists are solely responsible for the care and treatment of you.
Cancellation Policy
If you ever need to cancel/change your session, please call us at least 24 hours in advance. You may call our office manager at (858) 488-4810 to cancel a session. A phone call is the quickest and most efficient way to cancel a session. The fee for a no-show or cancellation of an evaluation with less than 24 hour notice is $100.00.
There is a charge of 100% of the session fee for any therapy session cancellations less than 24 hours or no shows. The time slot that you have chosen is reserved solely for you. We do not double-book patients and are unable to add a patient who is on our waiting list to a cancelled session when we are given less than 24 hours notice. We may need to remove you from our schedule if there are more than 5 cancellations that are less than 24 hours. We thank you for your understanding of our cancellation policy.
Insurance Questions and/or Receipts
San Diego Center For Speech Therapy is not an in-network provider, meaning that we do not accept insurance. You are expected to pay in full for each session. However, we are able to provide you with an insurance receipt (“Sueprbill”) that has the insurance codes for your sessions listed. You can then submit this Superbill to your insurance on your own accord to seek reimbursement. Please let our office manager know if you would like her to send you the Superbills, and she can do so on a monthly basis. A referral from a physician (and/or dentist or orthodontist for orofacial myology/myofunctional therapy) can be included from you when you mail the Superbill to your insurance, as this sometimes helps with reimbursement. Also, we are Preferred Providers for TriWest/United Healthcare, meaning that they may reimburse you 75%-100% of session fees. You must contact them for details and to seek reimbursement. Also, although we are not in-network with insurance, many insurance companies will apply a portion of your payment to your healthcare deductible. Please contact your insurance company for details.
Nicole's passion for her work is palpable, and her dedication to her patients' success is truly remarkable. What struck me most was her personal connection to the field; hearing about her own journey overcoming sleep issues was not only inspiring but reassuring. I left our consultation feeling hopeful and empowered, knowing I had found a true partner in my health journey.
Based on Nicole's recommendation, I will be seeing a sleep specialist, confident that together with her guidance, we will find solutions to my challenges. It was an honor to meet Nicole, and I look forward to continuing to work with her until we resolve this issue. I cannot recommend Nicole and the Myofunctional Center highly enough for anyone seeking expert care with a deeply personal touch.
I reached out to Nicole in desperation. I was suffering from 9/10 chronic pain which led to the deterioration of my mental health.
I live in Australia and had little hope that I would get a reply, I had just been discharged from a psychiatric ward and the future wasn’t looking bright.
Not only did Nicole reply, she shared her knowledge and also reached out to a team of health professionals she knew in my area with the next steps in my journey. She was kind and most importantly, she was honest.
6 months have passed and I have my life back. I’m happy and hopeful again, back to enjoying my life. I wouldn’t be in this position
without Nicole and for that I am forever thankful.
If you are deciding whether or not to seek help, you are in the best possible hands here.
- Thank you Nicole.
I started seeing her for a tongue thrust. Through our behavior sessions, she discovered that I couldn’t breathe well through my nose leading to open mouth breathing. Multiple doctors confirmed this and I wound up having a septum repair. Also, she suspected that I had a small airway and upper airway resistance syndrome. Sleep drs and dentists confirmed this as well.
She’s been a continuous resource for me on doctors, breathing, sleep and issues of the mouth. She presents at conferences and has really strong relationships with the best doctors in her field who think really highly of her.
When my 5 month old daughter was born in Feb, she again was a resource for me about tongue and lip ties. She connected me with the best doctors and dentists in the field.
If you are thinking about going to another speech or myofunctional therapist, don’t! Nicole is the absolute best in San Diego and probably the US.
San Diego Center for Speech and Myofunctional Therapy for issues related to a tongue tie. Kris and Nicole were both amazing to work with and always took the time to answer any of my questions or concerns. Their knowledge is unmatched and I would highly recommend their services.
I started seeing her for a tongue thrust. Through our behavior sessions, she discovered that I couldn't breathe well through my nose leading to open mouth breathing. Multiple doctors confirmed this and I wound up having a septum repair. Also, she suspected that I had a small airway and upper airway resistance syndrome. Sleep drs and dentists confirmed this as well.
She's been a continuous resource for me on doctors, breathing, sleep and issues of the mouth. She presents at conferences and has really strong relationships with the best doctors in her field who think really highly of her.
When my 5 month old daughter was born in Feb, she again was a resource for me about tongue and lip ties. She connected me with the best doctors and dentists in the field.
If you are thinking about going to another speech or myofunctional therapist, don't! Nicole is the absolute best in San Diego and probably the US.
