Information Form
Please complete the Information Form on the following pages as soon as possible and as detailed as possible so we are able to start your child's file. There is no need to print this form out. Please enter information directly onto this form from your computer, and when you have completed the form in its entirety and hit "submit", it will be emailed to our office.
Other Documents Relevant To Your Child
Please fax (858) 746-4113 or email Info@SanDiegoCenterForSpeechTherapy.com us a copy of any prior Speech/Language, OT, PT, Psychological, dental/orthodontic evaluations or reports (including IEPs or any other pertinent reports) that your child has had. This will be important for us to receive before we begin our speech/language, myofunctional, OT, or academic evaluation or therapy.
Office Locations
We have two offices, one in Carmel Valley and one in Liberty Station / Point Loma.
Carmel Valley Office
Our address in Carmel Valley is: 12707 High Bluff Drive, Suite 200 (inside Regus)
San Diego, CA 92130. Directions are on the website. When you enter our Suite #200, you can check in with the receptionist. If the receptionist is not in, your therapist will come out to the waiting room to greet you at the time scheduled for your session. If you have any children with you, please have them wait in our waiting room.
Liberty Station / Point Loma Office
Our address in Liberty Station is: 2305 Historic Decatur Road Suite #100, San Diego, 92106. This is our satellite office that focuses on Myofunctional Therapy. When you enter the office, please wait in the waiting room and your therapist will come to get you at the start of your appointment time. We typically have parents/caregivers in the room during our myofunctional therapy sessions.
Payment
Payment for all sessions is expected via your credit card that will be kept securely on file. For convenience, your credit card will automatically be charged by our office after the session or the next business day. If you have any questions about payments/finances, please contact our Office Manager, at (858) 488-4810 or email Info@SanDiegoCenterForSpeechTherapy.com. Please do not discuss any payment questions with the therapist, as our therapists are solely responsible for the care and treatment of you. Also, if your child receives our services through San Diego Regional Center (SDRC) and you would like to continue speech or occupational therapy with us after your child’s SDRC services expire, you must pay privately, on your own accord, for our services.
Cancellation Policy
We have a 24 hour cancellation policy. If you ever need to cancel/change your session, please call us at least 24 hours in advance. You may call our office manager at (858) 488-4810 to cancel a session. A phone call is the quickest and most efficient way to cancel a session. The fee for a no-show or cancellation of an evaluation with less than 24 hour notice is $100.00.
There is a charge of 100% of the session fee for any therapy session cancellations less than 24 hours or no shows. This cancellation fee also applies to SD Regional Center clients. The time slot that you have chosen for your child is reserved solely for your child. We do not double-book patients and are unable to add a patient who is on our waiting list to a cancelled session when we are given less than 24 hours notice. We may need to remove your child from our schedule if there are more than 3 cancellations that are less than 24 hours. IF WE WORK WITH YOUR CHILD AT HIS/HER SCHOL SITE, IT IS YOUR RESPONSIBILITY TO INFORM US IF YOUR CHILD IS ABSENT FROM SCHOOL OR WILL EVER BE MISSING HIS/HER THERAPY SESSION(S) FOR ANY REASON, AS OUR CANCELLATION RATE STILL APPLIES. We thank you for your understanding of our cancellation policy.
Insurance Questions and/or Receipts
San Diego Center For Speech Therapy is not an in-network provider, meaning that we do not accept insurance and we are considered "out of network" for insurance companies. You are expected to pay us in full for each session. However, we are able to provide you with an insurance receipt ("Superbill") that has the insurance codes for your sessions. You can then submit this Superbill to your insurance on your own accord to seek reimbursement according to your "out of network" benefits. Please let our office manager know if you would like her to send you the Superbills, and she can do so on a monthly basis. A referral from a physician (and/or dentist or orthodontist for orofacial myology/myofunctional therapy) can be included from you when you mail the Superbill to your insurance, as this sometimes helps with reimbursement. Also, we are "active out of network" providers for TriWest/United Healthcare, meaning that they may reimburse you 50%-100% of session fees. You must contact them for details and to seek reimbursement. In addition, although we are not in-network with insurance, many insurance companies will apply a portion of your payment to your healthcare deductible. Please contact your insurance company for details. We are not responsible for working with insurance companies or for any insurance reimbursements to you.